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Femistent Privacy Policy 1. Who we are:
1.1 In this Privacy Policy references to “us”, “we” and “our” are to Femistent Ltd., and references to “our Website” or “the Website” are to www.femistent.com.
2. The information we collect and how we collect it
The information we collect via the Website may include:
2.1 Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc
2.2 In order to effectively process your credit or debit card transactions it may be necessary for the secure bank or card processing agency we use to verify your personal details.
2.3 However, under no circumstances will Femistent hold sensitive payment details such as your credit or debit card number, expiry date and security code. All such details collected for payment transactions are handled through our accredited secure payment bureau "Protx", which displays more information about the Protx privacy policy at http://www.protx.com/privacy.asp
2.4 Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
2.5 Your IP Address. A string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
2.6 Data recorded by the Website which allows us to recognise you and your preferred settings. This saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject cookies or warn you before downloading them. Information regarding this may be found in your browser’s ‘help’ facility (see later).
2.7. When purchasing from Femistent a Deferred or PreAuthoristaion charge is made against your credit card. The actual charge to your card will be made a few days prior to the expected dispatch of your order. The amount of the charge clearance authorisation will be the £ UK value (converted by your banks into local currency) of the goods in your Shopping Basket when you made the purchase. 3. What we do with your information
Any personal information we collect from the Website will be used in accordance with the UK Data Protection Act 1998 and other applicable laws. The details we collect will be used:
3.1 To process your order and/or to provide after sales service we may pass your details to another organisation affiliated with us in order to supply/deliver products or services you have purchased and/or to provide after-sales service;
3.2 In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in /out before completing your purchase.
3.3 We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Such third parties will not be allowed to use or divulge your personal information for their own purposes.
3.4 For the avoidance of doubt, Femistent will only divulge your contact details to other unconnected third parties if obliged to do so by a pertinent legal authority.
4 Cookies
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser typically in Microsoft Windows systems by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you may be unable to place orders or benefit from the other features that use cookies.
5 E-mail
While Femistent will make every attempt to protect the personal information that you share with us, electronic mail is not secure against interception. If your communication is very sensitive, you may prefer to send it by post instead. For further contact details please refer to the About Femistent or Contact Femistent sections on the Website.
6 Changes to this Policy
Please check this privacy policy periodically to inform yourself of any changes. Although we reserve the right to modify or supplement this privacy policy entirely at our discretion, we will provide notice to you on this Website of any major changes made for at least 30 days following the change.
7 Your Rights
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including full name, postal and e-mail address and payment of £10 (ten UK sterling) to cover administration expenses to Femistent, clearly titling your letter “Privacy Details”. The full postal address may be found in the About Femistent or Contact Femistent sections on the Website.
8 Femistent Terms and Conditions of trade
In order to understand the full legal framework under which Femistent operates it is recommended that you read the Femistent Terms and Conditions displayed within the Terms and Conditions section on the Website in association with this Privacy Policy.
9 Other Websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours. (Last updated 10th June 2006) |
